Privacy Policy
Last updated: January 5, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, generate videos, or contact us for support.
- Account Information: Email address, name, and authentication credentials
- Video Content: Prompts, uploaded images, and generated videos
- Usage Data: How you interact with our service, including video generation requests
- Payment Information: Token purchases and billing details (processed securely by third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our video generation services
- Process your video generation requests and deliver results
- Manage your account and process payments
- Communicate with you about your account and our services
- Ensure the security and integrity of our platform
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party services that help us operate our platform (e.g., cloud storage, payment processing)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Generated videos and associated data may be retained for a reasonable period to ensure service quality and support.
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of certain communications
- Request a copy of your data
- Object to certain processing activities
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@nextvideogen.com
Address: Next Video Gen, Privacy Department